The hotel needs to be refreshed. They started to update the bathroom but it looks like more work is needed. On a positive note, the service was very good.
Reserved a room but quickly realized it was the wrong date. Got a confirmation of the cancellation through email and they still charged me for a room when the day came. Called and tried to get answers 3 separate times and someone said they would call back but never did.Waited for hours called again and someone said the manager would have to be contacted and again call me back. Never got that call, so I called and this time it would take 3-5 business days to get a hold of the manager...Wow worse customer service ever.I was gonna actually stay there next time my family was on the island.Now I will just go somewhere else. They cannot even handle a simple thing like this.
Good in every aspect.heating didn't work at first night.they fixed it once informed for the next night..
The stay was good. However we were told we get discount at several restaurants, by showing the room card.We went to the firehouse grill which was one of them. This was not honoured at the restaurant.
Near the waterfront Nice clean rooms. Short walk to downtown. Great front end staff.
Travelodge by Wyndham Nanaimo is a Canadian Lodging based in Nanaimo, British Columbia. Travelodge by Wyndham Nanaimo is located at 96 Terminal Ave N, Nanaimo, BC V9S 4J2, Canada.
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