Best plumbing company I have ever dealt with! I called with a leak in my bathroom, got a plumber the same day with excellent customer service! I would recommend and definitely will be using them in the future.Way to go Archie's!
I am posting this as a caution to anyone who is considering using this company. We had Archie Johnson come to look at a plumbing problem and the plumber was not competent, he was not able to fix anything. They then sent us a bill for $165. When we complained about the plumbing service, they said too bad, you have to pay the bill anyways and were quite rude on the phone. We tried to reason with them and spoke to the owner to let him know that the plumber he sent was incompetent. We offered to pay half the bill to cover the charges of the house call, but he refused to budge on the invoice. The matter was referred to a collection agency and they tanked our credit rating. These people have no empathy for their clients and are completely incompetent. Do not hire them. I wish that we had read the other reviews before calling them.
Quick and simple job that others either quoted way too high or would have taken too long. Called in the morning, sink was fixed in the afternoon. Good solid work, no hassle, no gouging.
We had our heating and plumbing done by this company. Was the person working on our house drunk? It was extremely sloppy. Nothing was cleaned. They left 3 pipes sticking out of the wall. Everything was left practically unfinished. Sections of our drywall were ripped out completely and not at least aside to be put back on. Oh also, the floors were not protected or if they were, not very well as dusty shoe prints and globs of spackle were left everywhere. I would not recommend this company at all.
I use AJPH for all my plumbing and HVAC problems, never had a negative experience with this company in my 4 years of using them. Highly recommend!
Archie Johnstone Plumbing & Heating is a Canadian Plumber based in Nanaimo, British Columbia. Archie Johnstone Plumbing & Heating is located at 113 Gava Place, Nanaimo, BC V9T 0H9, Canada.
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