I went in yesterday for a day surgery to get K wires removed from my knee that were put in last year after I broke my kneecap. The staff were all friendly, patient and supportive as I was getting ready for surgery. I could ask any nurse a question and they would find an answer for me. The only downfall was that when it comes to paper work they were a little disorganized. Maybe it was because I went to the cast clinic to chat with my surgeon about getting my wires out and signed the papers there, but I didn't get a pamphlet of how to prepare for surgery. The receptionist that I called was super helpful and filled me in on most things I needed to know. However some things got missed, For example I didn't know I wasn't supposed to shave until I googled how to use the sponges. Also I didn't know until I got to the hospital not to wear makeup or deodorant (I happened to not anyway just by common sense). After the surgery I wasn't sent home with instruction on dressings or any extra dressings. I called a nurse friend of mine for advice on that. I had also asked for a piece of K wire from my knee, a nurse said she'd look into it and I never heard back. I understand nurses have several things on their mind and even at my work I forget things.Besides the few things that got missed, once again I found the staff to be very good, very supportive, patient and caring. I recommend Nanaimo Hospital, because of their caring staff.
Received the best care with my son today. Everyone had a great sense of humour and we were treated quickly and with great care. Thank you!!
I spent several days in the short stay section and then went back for a procedure the following week. I hated being there instead of at home. The nurses, doctors and other staff made my stay VERY bearable. They were so kind, friendly, comical, empathetic and efficient. The schools they got their training at also deserve mention. I don't know how I would have lasted there without them. Wishing them and theirs nothing but the best!! Many, many thanks. This is the way all hospitals should be run!
This was my second time here and both time I took a very nice care. They explain everything very well and kindly answer your question. Staffs are very polite and welcoming. I was waiting to be called for about an hour and there is a lovely cafeteria if you need coffee or snacks.
I have been ordered to an MRI, on a specific date, time, and specific PARKING instructions (in a mix of ALL BOLD & some BLOCK letters (as follows): If your exam is booked between they specify times, park in the EMERGENCY PARKING LOT B, ENTER VIA THE EMERGENCY ENTRANCE.The paper map provided with the letter, is called, NRGH Parking Map & Directions to Medical Imaging. On the map a box with an arrow has these words: Park here for MRI appointments between the specified times. The problem is that there appears to be no way to drive from the address, which Google Maps produces, in a search for Nanaimo Regional General Hospital Emergency Parking Lot B, (restricted to the generic 1200 Dufferin Cresc., Nanaimo, BC), entrance, to the specified Parking Lot B - neither via Google Maps (which OUGHT TO have ALL HOSPITAL EMERGENCY ENTRANCE GUIDANCE entered into ALL driving instructions), NOR the paper map provided by NRGH!! HELPLESSNESS is ENHANCED, HELPFULNESS is set aside as unnecessary - I can only presume that the presumption of the information gurus is that EVERYONE KNOWS HOW TO GET TO OUR EMERGENCY! Sorry to disavow: NOT SO - FOLKS!!A little INADEQUATE information is NO MORE useful than NONE of the REQUIRED information - sincerely. See attached photo
Nanaimo Regional General Hospital is a Canadian Hospital based in Nanaimo, British Columbia. Nanaimo Regional General Hospital is located at 1200 Dufferin Crescent, Nanaimo, BC V9S 2B7, Canada.
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